Effective date: January 2026
This Cookie Policy explains how Europadesk GmbH (“Europadesk”, “we”, “us” or “our”) uses cookies and similar technologies on the website www.europadesk.com. Its purpose is to provide transparent information and to comply, where applicable, with the Swiss Federal Act on Data Protection (FADP, revised 2023), the EU General Data Protection Regulation (GDPR) and the ePrivacy regulations.
This Policy should be read together with our Privacy Policy, which explains how we process personal data in the context of our professional B2B services in international trade, logistics, sourcing, representation and coordination.
The entity responsible for the use of cookies and the related processing of personal data on this website is:
Europadesk GmbH
Hoeh 59
3615 Heimenschwand
Switzerland
Email: privacy@europadesk.com
Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your browser or device, remember certain actions and preferences (such as language settings), and help maintain security, functionality and performance.
Similar technologies (such as pixels, tags or local storage) may also be used for comparable purposes. For simplicity, all such technologies are referred to as “cookies” in this Policy.
We use the following categories of cookies on our website:
4.1 Strictly necessary cookies
These cookies are essential for the proper functioning of the website. They enable basic functions such as page navigation, technical session management, load balancing and basic security features. The website cannot function properly without these cookies.
4.2 Preference or functional cookies
These cookies allow the website to remember information that changes the way the website behaves or appears, such as language settings or technical configurations. Their purpose is to provide a more consistent and efficient user experience.
4.3 Analytics or performance cookies
These cookies help us understand, in an aggregated manner, how visitors use our website, for example which pages are visited most frequently, how users navigate between sections, and whether technical errors occur. We use this information to improve the structure, content and performance of the website.
Where required by applicable law, these cookies are used only after the user has given consent.
4.4 Third-party cookies
Our website may integrate services provided by third parties, such as mapping services, security tools, or technical features related to communication (for example contact forms). These third parties may set their own cookies or technical identifiers and process data under their own responsibility, in accordance with their respective policies.
When integrating third-party services, we do so for operational and functional purposes and apply a data minimisation approach to the extent reasonable.
The legal basis for the use of cookies depends on their category and the applicable jurisdiction:
• Strictly necessary cookies are used on the basis of our legitimate interest in operating a secure and functional website and providing
technical services requested by the user.
• Preference cookies may be used on the basis of legitimate interest or consent, depending on the type of cookie and applicable requirements.
• Analytics and other non-essential cookies are used on the basis of consent where required by the GDPR and ePrivacy regulations,
in particular for visitors from the EU/EEA.
Where consent is required, we will only place or read non-essential cookies after you have given your consent via the cookie banner or configuration tool, where available.
The specific cookies used on this website may change over time as we adapt our tools and services. In general, we use cookies to:
• Remember technical preferences, such as language or functional parameters.
• Maintain the technical operation and security of the website.
• Perform basic measurements of performance and stability.
• Integrate third-party services, such as maps or technical features necessary for the website experience.
Where the use of cookies involves the processing of personal data, such processing is carried out in accordance with our Privacy Policy and in line with the principles of data minimisation, purpose limitation and storage limitation.
Some cookies are “session cookies” and are automatically deleted when you close your browser. Others are “persistent cookies” and remain stored on your device until they expire or you delete them manually.
Our aim is to set reasonable retention periods. Where persistent cookies are used, they are stored only for as long as necessary to fulfil their purposes and are then deleted or renewed as appropriate.
You can manage cookies through your browser settings and, where available, via the cookie banner or cookie configuration tool on our website.
Most browsers allow you to:
• Block all cookies.
• Block only third-party cookies.
• Delete cookies already stored.
• Receive a notification before a cookie is stored.
Please note that blocking or deleting strictly necessary cookies may cause parts of the website to function incorrectly or become inaccessible.
Our website may use third-party services for operational and functional purposes, such as:
• Mapping services to display locations.
• Security and performance tools to protect the website and its users.
• Email or form services to facilitate professional communication.
• Basic technical measurement solutions to improve the website.
These providers may process data under their own responsibility. For further information, we recommend reviewing the privacy and cookie policies of the respective providers.
Where cookies result in the processing of personal data, such processing is carried out in accordance with our Privacy Policy, the Swiss FADP and the GDPR, where applicable.
Depending on your location and applicable law, you may have the right to request access to your personal data, to rectify or delete it, to restrict or object to its processing, and to withdraw your consent at any time with future effect. For privacy-related requests, you may contact us at: privacy@europadesk.com.
We may update this Cookie Policy from time to time to reflect legal, technical or operational changes. The current version will always be available on this page. The date indicated at the top shows the latest revision.