Effective date: January 2026
This Privacy Policy describes how Europadesk GmbH (“Europadesk”, “we”) collects, processes, stores and protects personal data when users visit the website www.europadesk.com or interact with us in the context of our professional B2B services in international trade, logistics, sourcing, representation and coordination.
Europadesk GmbH is committed to complying with the Swiss Federal Act on Data Protection (FADP, revised 2023), the EU General Data Protection Regulation (GDPR), the applicable ePrivacy regulations and other relevant international data protection provisions.
Europadesk GmbH
Hoeh 59
3615 Heimenschwand
Switzerland
Email: privacy@europadesk.com
We process personal data primarily in the context of B2B business relationships with individuals located in Switzerland, the European Economic Area (EEA) and other jurisdictions.
We collect only the personal data necessary for the performance of our business activities, compliance with legal obligations and the secure management of our communications. The categories of data may include:
3.1 Identification and Contact Data
First and last name, professional contact details, company name, job title, country, communication language and other comparable business-related information.
3.2 Technical and Usage Data
IP address, browser type, operating system, device information, access times, referring URLs and similar technical data, used exclusively for security, operation and technical analysis of the website.
3.3 Communication Data
Information transmitted via forms, emails, meetings, attachments and other professional communications.
3.4 Commercial and Operational Data
Information related to projects, logistics operations, commercial documentation, import and export coordination, regulatory compliance, invoicing and contract management.
3.5 Third-Party Data
In certain contexts, we may receive data from professional third parties such as logistics partners, specialised service providers or authorities, where necessary for the proper execution of international operations.
Personal data is processed, in particular, to:
• Manage professional enquiries and communications.
• Prepare and execute proposals, projects and commercial agreements.
• Coordinate international trade, logistics and compliance operations.
• Comply with legal, customs, tax and regulatory obligations.
• Ensure the security, stability and proper functioning of the website.
• Maintain internal management and business control records.
The processing of personal data is based, as applicable, on:
• Performance or preparation of contracts (GDPR Art. 6(1)(b)).
• Compliance with legal obligations (GDPR Art. 6(1)(c)).
• Legitimate interests of Europadesk GmbH (GDPR Art. 6(1)(f)).
• Consent, where legally required (GDPR Art. 6(1)(a)).
Personal data may be disclosed to professional third parties where necessary for the purposes described above, including logistics providers, compliance services, professional advisors, IT service providers and competent authorities.
Europadesk GmbH does not sell personal data nor use it for independent marketing purposes.
In the context of international operations, personal data may be transferred to third countries. In such cases, the legally required safeguards are applied, including standard contractual clauses and other appropriate guarantees.
Personal data is retained only for as long as necessary to fulfil applicable legal, contractual and operational purposes.
We use strictly necessary cookies for the operation of the website. Analytical or optional cookies are used only where required by law and in accordance with our Cookie Policy.
We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse.
In accordance with applicable law, data subjects may exercise their rights of access, rectification, erasure, objection, restriction and data portability by contacting privacy@europadesk.com.
Europadesk GmbH does not use automated decision-making or profiling with legal or similarly significant effects.
This Privacy Policy may be updated where necessary. The current version will always be available on this website.